Retail People Partner

Retail People Partner

About us

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands such as River Island, M&S, Tesco, Matalan to name a few. We have over 25 years’ experience in fashion jewellery. We are experts in designing, developing and trading in accessories, working with a wide range of partners and selling directly to consumers.

We offer a variety of benefits, including 25 days paid holiday plus bank holidays, flexible working hours - core hours of 10am - 4pm and 4pm finishes every Friday, hybrid working including WFH opportunities throughout the week and many more.

Our Head Office is in Billericay, Essex with transport links to Central London, Stratford and Southend. We also offer free parking if you drive to us!

Role Purpose:

Enhance business results through improving performance, capability and motivation of colleagues to enable the delivery of the business plan.

Main Tasks and responsibilities:

• Responsible for the delivery of People Partner elements of the People Plan

• Responsible for delivering and imbedding DCK DNA and keeping it alive

• To foster a culture of collaborative relationships

• Ensure there are current organisational structures and role guides that meet business needs

• With Directors and Managers drive a culture of high performance and engagement

• Working with Managers to improve performance, capability and motivation of their people

• Develop, deliver and maintain a competency framework across the business that reflects the DCK DNA and strategic direction of the business

• Design and implement an effective performance management framework – PDR, 360 and talent planning process, and ensure it is followed and maintained

• Regularly review team structures, ensuring compliance to budget and agreed headcount and identifying opportunities to drive efficiency and cost saving

• Support and promote the L&D agenda: deliver ad hoc training/coaching and facilitate workshops where appropriate

• Identify opportunities for improvement and drives the changes

• Drive colleague engagement and ensure colleague feedback is reviewed and actioned as appropriate

• Undertakes organisational change – restructures, contract variations, productivity, redundancy processes

• Manage employee relations cases including grievances, disciplinaries, and performance issues, ensuring legal compliance and best practice.

• Provide coaching to line managers on resolving ER issues early and effectively.

• Undertakes relevant HR projects as required

Skills, experience and qualifications:

• Professionally qualified or relevant experience

• Change management

• Effective communication - both oral & in writing

• Influencing and assertiveness

• Expertise in Employment Law

• Flexible, responsive and creative

• Organisational development

• Honest and credible

• Adaptable

• Initiative

• Driven

• Strategic planning

• Building trusted relationships with colleagues and senior stakeholders

• For Retail PP – experience of field-based colleague

Please send an updated CV to be considered!