Regional Manager North - Retail

Regional Manager - North

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include M&S, River Island, Next, Tesco and many more!

We are currently recruiting for a Regional Manager on a permanent, full time basis to cover the north of the UK

You will be required to travel around to numerous different stores within your area so please ensure you have access to your own vehicle and have a full driving licence.

The Regional Manager leads the region as a business unit, driving strong commercial performance, developing high-performing Area Managers, and ensuring consistent execution of brand, customer, and operational standards. The role translates company strategy into regional action and builds leadership capability to deliver sustainable results. 

• Key Responsibilities

  Commercial Performance 

  • Own and deliver regional sales targets 

  • Analyse regional performance data to identify trends, risks, and opportunities 

  • Address underperformance through targeted action plans 

  • Ensure effective execution of promotions, initiatives, and trading priorities 

  People Leadership & Development 

  • Lead, coach, and develop Area Managers 

  • Drive a sales-led culture across the region through commercial insight, strong leadership, and a relentless focus on the customer experience. 

  • Build strong, accountable leadership capability across the region 

  • Drive succession planning and talent development 

  • Address leadership, behavioural, or performance issues decisively 

  Operational Excellence 

  • Ensure compliance with company processes, policies, and standards 

  • Drive consistency in store execution across the region 

  • Improve efficiency and working practices 

  • Monitor risk, governance, and compliance 

  Customer & Brand Delivery 

  • Champion customer experience standards 

  • Ensure strong visual merchandising and brand presentation 

  • Drive consistency of service and experience across all locations 

  Strategic Execution 

  • Translate company strategy into clear regional priorities 

  • Lead and support change initiatives 

  • Communicate direction and expectations clearly 

  • Provide insight and feedback to senior leadership 

  Stakeholder & Relationship Management 

  • Build strong cross-functional partnerships 

  • Develop and maintain effective Host relationships at regional level 

  • Act as a senior escalation point for complex issues 

Requirements -

• Expert in field operations, achieving high standards in their current role.

• Previous field role experience

• Strong communication skills – confident with delivering training.

• Able to use own initiative to plan their time.

• Competent with technology

• Confident & positive with good interpersonal skills

• Proven work experience in retail

• Fashion trend aware

Please send an updated CV to be considered!