Junior Quality Control Inspector

Junior Quality Control Inspector

We are currently recruiting for a Junior Quality Control Inspector to work based in Basildon, Essex on a full time, permanent basis.

About us

DCK Group a global leader in the design, supply of fashion jewellery and accessories.

Here at DCK our people are central to everything we do. We are welcoming, friendly and have a culture that promotes learning and development from day one.

Diversity, equality and inclusion are the core of who we are and reflect this in every aspect of our company culture, DCK DNA.

It’s a great time to join DCK, we are looking for dynamic individuals who are as passionate about our business as we are, as it continues to flourish and grow.

Our Head Office is in Billericay, Essex with transport links to Central London, Stratford and Southend. We also offer free parking if you drive to us!

Primary purpose:

To ensure that all products meet relevant brand quality standards, specifications and regulatory requirements as well as ensuring that defective or non-compliant items reach our stores.

Key responsibilities:

Act as a guardian of quality for all DCK brands working with both brand buying teams and suppliers to improve overall quality and reduce number of items failed at delivery stages.

• Inspect goods as they are delivered into the DCK DC following agreed AQL for each brand

• Examine products, packaging and labelling to ensure that each item is compliant with quality expectations and all legislative requirements

• Follow agreed processes when items need to be failed, placing goods in quarantine to ensure they do not reach stores

• Contact suppliers and brand teams regarding fails, ensuring that credit notes are received where appropriate

• Escalate concerns of regular fails or supplier errors to Quality Control Inspector and or Compliance Manager

• Ensure that all DCK systems are updated and system actions are taken in a timely manner

• Liaise with the retail team on any products that are in store, dealing with their feedback and investigating issues, ensuring these are resolved and the Brand team are kept aware of any necessary actions

Communication & Culture- role models efficient communication at all levels creating an inclusive and warm culture in line with the DCK DNA  

• Supports the establishment of a warm and supportive culture within the team, has awareness of team environment and behaviours, and actively assists with areas of concern.

• Acts as a DCK role model.  

People - role models the DCK DNA, driving own development and building strong relationships

• Supports the teams to deliver consistent standards & improved performance through positive engagement.

• Champion team spirit and support the team to achieve their KPI’s celebrating success along the way.  

• Build and maintain strong relationships across business functions, improving communication flow across brands. 

Skills and qualifications:

• Prior QC experience in a retail setting, jewellery preferred

• Organisation

• Managing deadlines

• Effective communication – written and verbal

• Able to build strong working relationships

• Computer literate, with ability to fully utilise the relevant IT systems, proficient across all MS office applications.

• Negotiation and influencing

• Resilience

Please send updated CV to apply!