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Business Systems Analyst

Job description

Business Systems Analyst

DCK have an exciting opportunity for a Business Systems Analyst to join the team in Billericay.

This is just the start of the journey and there will be plenty of scope to become part of a broader range of ongoing projects throughout the business. You will need to be a self-starter, able to take the initiative, and a good communicator who enjoys being hands on.

Requirements

About the Role


Your impact and key responsibilities as a Business Systems Analyst:

  • Support, Development and administration of core Business systems
  • Support service releases
  • Designing/proposing/implementing technical solutions in response to requirements
  • Ad hoc analysis of operational data and business processes
  • Proactively proposing technical solutions to improve operational efficiency
  • Facilitate design and development of software solutions
  • Liaise with business stakeholders, to understand system development requirements
  • Complete User Acceptance testing processes for new functionality including documentation, training, issue management, etc.
  • Actively communicate with stakeholders
  • Provide support to the operational teams across DCK
  • Input in to the development, gaining agreement to, and direct the uniform implementation of robust, compliant, operational plans, practices and processes across DCK
  • Support and where appropriate lead business operational change programmes across DCK and work with branch leaders to ensure timely implementation with no adverse business impact
  • Ensure the operational aspects of client requirements are fully met and treating customers fairly is embedded into day to day working practices
  • Ensure that appropriate business process measurements and protocols are in place to monitor the operational performance of all areas of the business. Analyse working practices, trends, reports and make recommendations to senior management

The Successful Candidate Will

  • Facilitate design and development of software solutions.
  • Liaise with business stakeholders, to understand system development requirements
  • Complete User Acceptance testing processes for new functionality including documentation, training, issue management, etc.
  • Actively communicate with stakeholders.
  • Provide support to the operational teams across DCK
  • Input in to the development, gaining agreement to, and direct the uniform implementation of robust, compliant, operational plans, practices and processes across DCK.
  • Support and where appropriate lead business operational change programmes across DCK and work with branch leaders to ensure timely implementation with no adverse business impact
  • Ensure the operational aspects of client requirements are fully met and treating customers fairly is embedded into day to day working practices
  • Ensure that appropriate business process measurements and protocols are in place to monitor the operational performance of all areas of the business. Analyse working practices, trends, reports and make recommendations to senior management

About You
Your knowledge and expertise:

  • Experience working with Retail Systems, in particular ERP systems in a business change environment
  • System development (benefical)
  • An aptitude for applying technology and structured problem solving
  • Strong analytical and numerical skills
  • Ability to solve challenging technical problems using a structured and logical approach
  • A track record of delivering on projects and an ability to carry tasks through to completion
  • Strong interpersonal skills - able to communicate well across organisational levels
  • Self-disciplined and organised
  • Capable of building and maintaining relationships at senior levels of the organisation
  • Commercial understanding of business i.e. market forces, business drivers etc.

In return, we can offer you a competitive salary, excellent benefits and ongoing training and development with opportunities to progress.

This is an immediate vacancy, so please apply today!